RahalCorporate
PoliciesAdmin Guide

Creating Policies

How to create and configure travel policies

Creating Policies

This guide walks you through creating a new travel policy in the dashboard.

Before You Start

Consider:

  • Who will this policy apply to? (All employees, specific roles, individuals)
  • What are your budget limits for flights and hotels?
  • Should employees book directly or submit requests?
  • What should happen when bookings are out of policy?

Step 1: Open the Policy Form

  1. Go to Policies in the dashboard
  2. Click Create Policy button
  3. The policy form drawer opens

Policy list showing existing policies

Create policy form

Step 2: Basic Information

Company

If you manage multiple companies, select which company this policy belongs to.

Policy Name

Enter a descriptive name:

  • ✅ "Standard Employee Travel Policy"
  • ✅ "Executive Travel Policy"
  • ✅ "Contractor Limited Travel"
  • ❌ "Policy 1" (not descriptive)

Description

Optional but recommended. Explain:

  • Who this policy is for
  • Key restrictions or allowances
  • When it should be used

Step 3: Booking Mode

Choose how users can book travel:

ModeWhen to Use
Direct BookingTrust employees to follow policy
Request OnlyAll travel needs approval
HybridApprove only out-of-policy bookings

Recommendation: Start with Hybrid. It balances control with convenience.

Step 4: Default Action

Choose what happens when a booking violates policy rules:

ActionWhen to Use
AllowTrack violations but don't restrict
Warn and AllowInform employees but let them proceed
Require ApprovalReview violations before booking completes
BlockPrevent non-compliant bookings entirely

Recommendation: Start with Require Approval. You can always loosen restrictions later.

Step 5: Default Policy Setting

Toggle Set as Default Policy if this should be the fallback for users without specific assignments.

Only one policy per company can be the default. Setting this will unset any existing default.

Step 6: Active Status

  • Active: Policy can be assigned and will be enforced
  • Inactive: Policy exists but won't be used

Leave as Active unless you're drafting a policy for later.

Step 7: Save the Policy

Click Create Policy to save.

You'll be redirected to the policy detail page where you can:

  • Add flight rules
  • Add hotel rules
  • Manage assignments

Next Steps

After creating the policy:

  1. Add flight rules to set flight restrictions
  2. Add hotel rules to set hotel restrictions
  3. Assign the policy to roles or users

Common Patterns

Standard Employee Policy

Name: Standard Travel Policy
Mode: Hybrid
Default Action: Require Approval
Is Default: Yes

Flight Rules:
- All domestic: Economy, $400
- All international: Economy/Premium, $800

Hotel Rules:
- All hotels: 3-4 stars, $150/night

Executive Policy

Name: Executive Travel Policy
Mode: Direct Booking
Default Action: Warn and Allow
Is Default: No

Flight Rules:
- All flights: Economy/Premium/Business, $2,000
  Duration tiers: 8+ hours → Business allowed

Hotel Rules:
- All hotels: 4-5 stars, $300/night

Strict Budget Policy

Name: Contractor Travel Policy
Mode: Request Only
Default Action: Block
Is Default: No

Flight Rules:
- All flights: Economy only, $300
- First Class: BLOCK (override)

Hotel Rules:
- All hotels: 3 stars only, $100/night

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