PoliciesUser Guide
Policy Status
Understanding policy status indicators during booking
Policy Status Indicators
When booking travel, you'll see policy status indicators that show whether your selection complies with company policy.
Where Status Appears
Policy status is displayed on the booking review page after you've selected a flight or hotel. You'll see a policy status card showing your compliance.
Status Types
Within Policy ✅
Your selection complies with all policy requirements.
What you see:
- Green status card
- "Within Policy" message
- "Confirm Booking" button
What it means:
- Price is within budget
- Cabin class / star rating is allowed
- All other requirements met
What to do:
- Proceed with booking normally
Out of Policy ⚠️
Your selection violates one or more policy requirements.
What you see:
- Amber/yellow status card
- "Out of Policy" or "Requires Approval" message
- List of violations
- May see "Submit Request" button instead of "Confirm Booking"
What it means:
- Price exceeds budget, OR
- Cabin class / star rating not preferred, OR
- Other policy limits exceeded
What to do:
- Review the violations listed
- Either:
- Choose a different option that's within policy
- Submit for approval if needed (see Approval Requests)
Blocked 🚫
Your selection is not permitted by company policy.
What you see:
- Red status card
- "Booking Blocked" message
- "Confirm Booking" button is disabled
- List of violations
What it means:
- Selection violates a hard limit (e.g., First Class blocked)
- Cannot proceed with this selection
What to do:
- Choose a different option
- If you believe this is an error, contact your travel administrator
Viewing Policy Details
To see exactly what policy limits apply:
- Click on the policy status card or info icon
- A dialog opens showing:
- Route / destination the rule applies to
- Budget limit
- Allowed cabin classes / star ratings
- Other restrictions
This helps you understand why your selection is or isn't compliant.
Violation Messages
Common messages you might see:
| Message | Meaning |
|---|---|
| "Exceeds budget by X" | Price is X amount over the allowed limit |
| "Cabin class not allowed" | Selected cabin class is not permitted |
| "Star rating not allowed" | Hotel rating is not permitted |
| "Maximum stops exceeded" | Flight has too many connections |
| "Advance booking required" | Must book further in advance |
| "Maximum nights exceeded" | Hotel stay is too long |
Tips
- Check policy early - Review the status before selecting travelers
- Compare options - Look for in-policy alternatives
- Understand your limits - Know your budget and class restrictions
- Book in advance - Last-minute bookings may violate policy
- Ask questions - Contact your admin if unsure about policy limits