RahalCorporate
TravelersConcepts

Multi-Passport Support

Managing multiple passports for travelers with dual citizenship or multiple travel documents

Multi-Passport Support

Many travelers hold multiple passports due to dual citizenship, naturalization, or specific travel requirements. Rahal supports multiple passports per traveler with management features for primary selection and nationality uniqueness.

Why Multiple Passports?

Common scenarios requiring multiple passports:

ScenarioExample
Dual CitizenshipUS and German passports
NaturalizationOld passport + new passport from new country
Business TravelTourist passport + diplomatic passport
Visa RequirementsDifferent passports for different destinations

Key Rules

One Passport Per Nationality

Each traveler can only have one active passport per nationality:

If you need to update a passport from the same country (e.g., renewal), edit the existing passport rather than creating a new one.

Primary Passport

Exactly one passport must be designated as primary:

  • Default Selection: The primary passport is automatically selected during booking
  • First Passport: The first passport added is automatically set as primary
  • Can Change: Primary status can be transferred to another passport
  • Auto-Promotion: If the primary passport is deleted, another passport is automatically promoted

Primary Passport Selection

Auto-Promotion Logic

When the primary passport is deleted:

  1. System checks for remaining passports
  2. Promotes the oldest passport (by creation date) to primary
  3. If no passports remain, no primary exists

Nationality vs Issuing Country

These fields can differ and are both important:

FieldDescriptionExample
NationalityCitizen of this countryIraqi
Issuing CountryCountry that issued the passportJordan

When They Differ

For an Iraqi citizen living in Jordan:

  • Nationality: Iraq (IQ)
  • Issuing Country: Jordan (JO)

This happens when embassies issue passports for citizens abroad.

The nationality field determines uniqueness. Two passports with the same nationality are not allowed, even if issued by different countries.

Managing Multiple Passports

Adding a Second Passport

  1. Navigate to traveler detail page
  2. Go to Passports tab
  3. Click Add Passport
  4. Fill in passport details
  5. Optionally check "Set as Primary"
  6. Save

Setting Primary

To change the primary passport:

  1. On the passport card, click the Star icon
  2. Confirm the change
  3. Previous primary is automatically demoted

Booking with Multiple Passports

During booking, the system:

  1. Pre-selects Primary: The primary passport is automatically used
  2. Shows All Options: User can select any valid passport
  3. Validates Expiry: Warns about expiring or expired passports
  4. Stores Selection: The selected passport is saved with the booking

Passport Selection Flow

Best Practices

  1. Keep Primary Updated: Ensure the most commonly used passport is set as primary
  2. Monitor Expiry: Regularly check expiry dates across all passports
  3. Document Both: Upload document scans for each passport
  4. Accurate Nationality: Double-check nationality codes to avoid duplicates
  5. Clean Up Expired: Consider removing old expired passports that won't be used

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