RahalCorporate
HotelsConcepts

Policy Integration

How travel policies affect your hotel booking experience

Policy Integration

Travel policies determine what hotels you can book and what happens when a booking doesn't comply with company rules.

Policy Evaluation

When you reach the Review step of booking, the system evaluates your selected hotel against your company's policy rules. The evaluation considers:

FactorWhat's Checked
Price per NightIs the nightly rate within the allowed limit?
Star RatingIs the hotel's star rating in the permitted list?
Advance BookingWas the booking made far enough in advance?

Evaluation Flow

Policy Status

After evaluation, you'll see one of these policy statuses:

Within Policy

The hotel meets all policy requirements. You can proceed directly to confirm the booking.

Out of Policy (Warning)

The hotel violates one or more policy rules, but the policy action is set to warn rather than block. You'll see:

  • A list of violations (e.g., "Price per night exceeds limit by 50,000 IQD")
  • The option to continue with the booking

Requires Approval

The hotel violates policy rules that require manager approval. When you submit:

  • A booking request is created instead of an immediate booking
  • Your manager receives a notification to review
  • You can track the request status in My Bookings

Blocked

The hotel violates policy rules with a blocking action. You cannot complete this booking and must choose a different hotel.

Violation Types

When a policy is violated, the system shows specific messages:

ViolationExample Message
Price per Night"Price per night exceeds limit by 75,000 IQD"
Star Rating"4-star hotels not allowed; permitted ratings: 3, 5"
Advance Booking"Booking made 2 days in advance; minimum required is 5 days"

Booking Mode Impact

Your company's booking mode also affects what happens:

ModeBehavior
Direct BookingPolicy-compliant hotels book immediately
Request OnlyAll hotels create booking requests for review
HybridCompliant hotels book directly; violations create requests

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